Returns & Exchanges
At Mezetto, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day return policy for all unworn items with original tags attached.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing